Bridge 86 Limited 

Website Privacy Policy

Last updated: 31 July 2026

About this policy

This policy explains how Bridge Support uses and protects information collected through our website.

It applies when you:

  • visit our website;

  • contact us through our website;

  • email us after visiting our website; or

  • apply for a job advertised on our website.

This policy only covers our website. If you use one of our services, we may give you separate information about how we use your personal information.

Who we are

Bridge Support is the trading name of Bridge 86 Limited.

Company number: 02162224
Registered charity number: 802227

Address:
Bridge 86 Limited
Deepdene House
First Floor
30b Bellegrove Road
Welling
Kent
DA16 3PY

Telephone: 020 8298 9677
Email: info@bridgesupport.org

Bridge 86 Limited is responsible for deciding how personal information collected through this website is used.

Our data protection contact is:

Vicki Jones
Email: info@bridgesupport.org
Telephone: 020 8298 9677

What information we collect

The information we collect depends on how you use our website.

When you contact us

When you complete our contact form, we collect:

  • your name;

  • your email address;

  • your message; and

  • any other information you choose to include.

Your message is sent to our info@bridgesupport.org email address.

Please do not include sensitive or confidential information in a general website enquiry unless it is needed for us to respond to you.

When you apply for a job

We advertise job vacancies on our website. Applications are sent to us by email.

When you apply, we may receive:

  • your name and contact details;

  • your CV;

  • your covering letter;

  • your employment and education history;

  • details of your qualifications and experience;

  • information about any reasonable adjustments you need; and

  • any other information you include in your application.

If your application progresses, we may ask for more information, such as references, proof of your right to work and a Disclosure and Barring Service check where this is required for the role.

When you visit our website

We may collect some technical information about your visit, including:

  • your internet protocol address;

  • the type of device and browser you use;

  • which pages you visit;

  • how long you spend on the website;

  • how you found our website; and

  • your approximate location.

We use Google Analytics to help us understand how people use our website.

How we use your information

We may use your information to:

  • reply to your questions or requests;

  • contact you about your enquiry;

  • manage job applications;

  • arrange interviews and make recruitment decisions;

  • keep our website working properly;

  • protect our website and computer systems;

  • understand how people use our website;

  • improve the website’s content and accessibility;

  • deal with complaints or legal claims; and

  • meet our legal responsibilities.

We do not use information from our contact form to send marketing emails or newsletters.

We do not sell your personal information.

Why we are allowed to use your information

Data protection law says we must have a valid reason for using personal information.

We normally use your information for one or more of the following reasons:

To respond to you and run our website

We have a legitimate interest in:

  • responding to enquiries;

  • communicating with people who contact us;

  • managing recruitment;

  • running and improving our website; and

  • keeping our systems secure.

A legitimate interest means we have a genuine and reasonable reason for using the information, and we have considered your rights.

To consider your job application

We may need to use your information to take steps before entering into an employment contract with you.

To follow the law

We may need to use or keep information to meet a legal or regulatory requirement.

Because you have agreed

We ask for your consent before using Google Analytics and other non-essential cookies.

You can change your cookie choices at any time through the cookie settings on our website.

Sensitive information

Some information is given extra protection under data protection law. This includes information about health, disability, race, religion and sexual orientation.

Please avoid including this type of information in a general website enquiry unless it is necessary.

During recruitment, we may need information about a health condition or disability so that we can make reasonable adjustments. We will only use this information where the law allows us to.

Cookies and Google Analytics

Cookies are small files that websites place on your device.

Our website may use two main types of cookies.

Necessary cookies

These cookies help the website work properly and securely. They may also remember your cookie choices.

We do not need your permission to use cookies that are strictly necessary for the website to work.

Analytics cookies

We use Google Analytics to understand:

  • how many people visit our website;

  • which pages are most popular;

  • how people find our website;

  • how long people spend on the website; and

  • which devices and browsers people use.

This helps us improve the website.

Google Analytics should only be used after you have agreed to analytics cookies.

You can accept or reject analytics cookies through our cookie banner or cookie settings. Rejecting them will not stop you from using the website.

Who we may share your information with

We only share information where there is a proper reason to do so.

We may share information with:

  • Bridge Support employees who need it to respond to you;

  • managers involved in recruitment;

  • companies that host, maintain or support our website;

  • our email and IT providers;

  • Google, when you have agreed to Google Analytics cookies;

  • professional advisers such as solicitors, auditors and insurers;

  • public authorities, regulators or the police when the law requires or allows us to do so; and

  • another organisation where this is needed to respond to your request.

Companies providing services to us must protect your information and may only use it for the agreed purpose.

Information stored outside the UK

Some of our technology providers may store or process information outside the United Kingdom.

Where this happens, we will make sure that suitable legal protections are in place.

How long we keep your information

We only keep personal information for as long as we need it.

General enquiries

We keep contact form and email enquiries for as long as needed to respond and deal with any follow-up.

We may keep information for longer where an enquiry relates to a complaint, safeguarding concern, contract, dispute or legal requirement.

Job applications

We will normally keep information about unsuccessful job applicants for up to six months after the recruitment process ends.

We may keep it for longer where you have agreed to this or where there is another lawful reason.

If you are offered a job, the information will become part of your employee record.

Cookies

Information collected through cookies is kept for the period shown in our cookie settings.

When information is no longer needed, we will delete it, destroy it securely or remove details that could identify you.

How we protect your information

We take reasonable steps to protect personal information from:

  • being lost;

  • being accessed by someone without permission;

  • being misused;

  • being changed incorrectly; or

  • being shared when it should not be.

We limit access to people who need the information and use suitable security measures to protect our website and computer systems.

However, no website or email system can be guaranteed to be completely secure.

Your rights

Depending on the circumstances, you may have the right to:

  • ask what information we hold about you;

  • ask for a copy of your information;

  • ask us to correct inaccurate information;

  • ask us to delete information;

  • ask us to limit how we use information;

  • object to how we use information;

  • ask us to transfer information you have given us;

  • withdraw your consent; and

  • complain about how we have used your information.

These rights do not apply in every situation. There may be times when the law allows or requires us to continue using or keeping information.

You will not normally have to pay to use your rights. We may ask you to provide proof of your identity before we respond.

To use any of these rights, contact Vicki Jones at info@bridgesupport.org.

Making a complaint

Please contact us if you are unhappy with how we have used or protected your personal information.

You can contact:

Vicki Jones
Email: info@bridgesupport.org
Telephone: 020 8298 9677

Address:
Deepdene House
First Floor
30b Bellegrove Road
Welling
Kent
DA16 3PY

We will acknowledge your complaint within 30 days. We will look into the matter and respond as soon as reasonably possible.

You can also complain to the Information Commissioner’s Office, which is the UK’s data protection regulator.

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Telephone: 0303 123 1113
Website: ico.org.uk

Links to other websites

Our website may contain links to websites run by other organisations.

We are not responsible for how those websites collect or use your information. You should read their privacy policies before giving them any personal information.

Automated decisions

We do not use information collected through this website to make important decisions about you using only automated systems.

Changes to this policy

We may update this policy when our website, systems, suppliers or legal responsibilities change.

The date at the top of this page shows when the policy was last updated.